Welcome to START TECH
Managed IT Support and Cyber Security for Growing Businesses
Real businesses. Real partnerships.
Who we are
Certified, Award-Winning IT
and Cyber Security Specialists
in Shropshire
We’ve been delivering robust, scalable IT strategies and solutions for over 25 years, with businesses that have trusted us from day one.
We were one of the first IT providers in the UK to become a National Cyber Security Centre Assured Service Provider, leading the charge in our industry.
Our Proven Process
Secure | Support | Evolve
Our proven process helps businesses stay protected, get expert support when they need it, and grow with future-ready technology solutions tailored to their ambitions.
Our Vision
Empowering Businesses Through Secure and Strategic IT Solutions
Our PASSION
Client-Focused Service, Exceptionally Delivered
What we offer
Solutions That Deliver. Your Success Begins with Start Tech.
Flexible IT support tailored to your business. Whether fully managed or co-managed, we keep you secure, productive and supported with a team you can rely on.
End-to-end cyber security solutions to protect your business from evolving threats, backed by NCSC-accredited expertise.
Cloud VoIP, connectivity, mobile and video conferencing systems designed to streamline communication and enhance collaboration.
Unlock the power of Microsoft 365, Azure and AI with scalable cloud services that drive smarter working, secure data, and enable modern business growth.
Optimise your print environment with secure, cost-effective print management and device solutions tailored to your business.
Strategic IT advice to align your technology with business goals, drive innovation, improve efficiency and future-proof your systems.
Frequently Asked Questions
What is included in managed IT support?
Managed IT support can include day-to-day technical assistance, proactive monitoring and maintenance, cyber security, Microsoft 365 support, device management and strategic IT guidance. Start Tech tailors its managed IT services around your business, users, existing technology and future plans.
Does managed IT support include cyber security?
Yes. Cyber security is central to Start Tech’s managed IT support. Depending on your requirements, this can include security monitoring, managed protection, data backup, risk management, staff awareness and guidance aligned with recognised cyber security standards.
Do you provide on-site IT support?
Yes. Start Tech is based in Shrewsbury and provides remote and on-site IT support to businesses across Shropshire and the West Midlands. Many issues can be resolved quickly and securely through remote support, with on-site assistance available when needed.
Can you support our existing IT team?
Yes. Our co-managed IT support works alongside your existing IT team, providing additional expertise, tools and capacity when needed. We can assist with day-to-day support, complex technical issues, cyber security, proactive monitoring and IT projects while complementing your internal resources.
Do you provide IT consultancy and strategic planning?
Yes. Alongside day-to-day IT support, Start Tech provides IT consultancy and strategic planning to help businesses align technology with their wider goals. Through regular technology reviews and practical roadmaps, we identify opportunities to improve efficiency, plan investment and modernise systems.
Can you help our business adopt AI safely?
Yes. Start Tech helps businesses identify where AI can deliver genuine value while managing the associated security, privacy and governance risks. We can support your AI strategy, create appropriate policies, prepare your data and systems, and help your team adopt tools such as Microsoft Copilot securely and effectively.
How do we change IT support providers?
Start Tech manages the transition from your current IT provider, gathering the information, documentation and access needed to understand your technology environment. We work with you throughout the onboarding process to minimise disruption and establish a clear plan for supporting your business.
How much does managed IT support cost?
The cost of managed IT support depends on factors including the number of users, devices and locations you have, your existing technology and the level of support required. Before providing a proposal, we carry out an IT audit to understand your current environment, identify any risks or gaps and recommend the most suitable level of support. You will then receive a clear proposal based on your business’s requirements.
Need an IT Partner Who Understands
Your Business?
Let’s discuss how the right technology can keep your business secure, support your people and help you move forward.